1. Welcome & Agreement

Welcome to Dublin Star Farm, LLC. We are delighted to have you visit our digital home. Whether you are here to browse our farm-fresh produce, handmade goods, and skincare products, or you are looking to elevate your brand through our Creative Suite, we want your experience to be seamless and transparent.

By accessing our website (www.dublinstarfarm.com), purchasing our products, or engaging our creative services, you are agreeing to be bound by these Terms of Service. Please read them carefully. If you do not agree with any part of these terms, you should not use our website or services.

If you have any questions about these terms before you proceed, please reach out to us at dublinstarfarm@outlook.com.

2. About Our Service

Dublin Star Farm, LLC operates a unique dual-purpose business to serve our community.

First, we operate a Family Farm Stand and Produce Stand. Through our website, we offer information about and sales of small produce, handmade items from local vendors, baked goods, teas, and skincare products. Because we deal in seasonal and handmade goods, product availability, sizing, and exact appearance may vary.

Second, we offer a Creative Suite. We help other businesses and individuals manage their social media channels and create compelling digital content.

To use our website and purchase our goods or services, you must be at least 18 years old, or the age of majority in your jurisdiction. We do not knowingly collect information from or sell products directly to children under 13, in strict compliance with the Children’s Online Privacy Protection Act (COPPA).

3. Your Account

While you can browse our website as a guest, certain features—like tracking orders or managing a Creative Suite client portal—may require you to create an account.

Registration and Security

If you create an account, you must provide accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Sharing

Please do not share your account login details with others. If you are a Creative Suite client and need multiple team members to access your project files, let us know and we will set up appropriate access.

Account Termination

You may close your account with us at any time by contacting us. We reserve the right to suspend or terminate your account if we suspect you have provided false information, violated these terms, or engaged in fraudulent activity.

4. Acceptable Use

We want our digital space to be as welcoming as our physical farm stand. To keep it that way, we have established a few ground rules.

• Use our website for any unlawful purpose or to solicit others to perform unlawful acts.
• Interfere with or circumvent the security features of our website.
• Submit false or misleading information, including fraudulent orders or payment details.
• Spam, phish, pharm, pretext, spider, crawl, or scrape our website.
• Harass, abuse, insult, harm, defame, or intimidate our staff, vendors, or other users.

If you violate these acceptable use rules, we reserve the right to immediately terminate your access to our website and services, cancel pending orders, and report severe violations to relevant authorities.

5. Content & Intellectual Property

Our Intellectual Property

Everything you see on http://www.dublinstarfarm.com—including our logos, website design, text, graphics, and product photography—is owned by Dublin Star Farm, LLC and is protected by copyright and trademark laws. You may not use, reproduce, or distribute our content without our express written permission.

Creative Suite Client Content

If you hire our Creative Suite to manage your social media or create content, the intellectual property rights of the final deliverables will be transferred to you upon receipt of full payment, unless otherwise specified in a separate written agreement. We retain the right to use the created content in our portfolio and marketing materials to showcase our work.

User-Generated Content

If you leave a review, comment, or submit photos of our products, you grant us a non-exclusive, royalty-free, perpetual right to use, reproduce, and display that content on our website and social media channels.

6. Payments & Billing

We strive for complete transparency in our pricing, whether you are buying a jar of handmade cream or a month of social media management.

Farm Stand Purchases

Prices for our produce, baked goods, teas, skincare, and handmade items are subject to change without notice. We bill you at the time you place your order. Due to the perishable nature of food items (produce, baked goods, teas) and the hygiene standards of skincare products, these items are generally non-refundable once shipped or picked up. If an item arrives damaged or defective, please contact us within 48 hours with a photo, and we will work with you to provide a replacement or store credit.

Creative Suite Services

Creative services are billed according to the specific proposal or invoice provided to you. We typically require a deposit or retainer before beginning work. Invoices are due upon receipt unless otherwise stated. Late payments may result in a pause of creative services until the balance is brought current. If you wish to cancel a recurring social media management subscription, we require a 30-day written notice.

7. Privacy

Your privacy is incredibly important to us. We collect standard business operational data to process your orders, deliver our creative services, and improve your experience.

We process your data in compliance with all applicable US State Privacy Laws, including the California Consumer Privacy Act (CCPA/CPRA), the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), and the Connecticut Data Privacy Act (CTDPA). We also align our data security practices with SOC 2 principles to ensure your information is handled securely.

For a detailed explanation of what data we collect, how we use it, and your rights regarding your personal information, please review our comprehensive Privacy Policy.

8. Disclaimers & Limitations

We work hard to provide high-quality products and services, but we need to be clear about our legal limits.

Product Disclaimers

Our skincare products, teas, and baked goods are made with care, but they are not evaluated by the FDA. They are not intended to diagnose, treat, cure, or prevent any disease. Please read all ingredient lists carefully. We are not responsible for allergic reactions or adverse effects caused by the use or consumption of our products. If you have sensitive skin or severe food allergies, please consult a medical professional before use.

Service “As Is”

We provide our website and services on an “as is” and “as available” basis. We do not guarantee that our website will be error-free, uninterrupted, or completely secure.

Limitation of Liability

To the maximum extent permitted by law, Dublin Star Farm, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website, products, or services. Our total liability to you for any claims arising from these terms will not exceed the amount you paid us for the specific product or service in question during the three (3) months preceding the claim. Some jurisdictions do not allow certain limitations of liability, so some of these exclusions may not apply to you.

9. Dispute Resolution

If you have an issue with an order or a service, please reach out to us first. We are a family business and want to make things right.

Informal Resolution

You agree to contact us at dublinstarfarm@outlook.com to attempt to resolve any dispute informally for at least 30 days before pursuing formal legal action.

Arbitration and Class Action Waiver

If we cannot resolve the dispute informally, you and Dublin Star Farm, LLC agree to resolve any claims through binding arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify. You also agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

10. Changes & Termination

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business operations or legal requirements. When we do, we will update the “Last Updated” date at the top of this page. If we make material changes that significantly affect your rights, we will notify you via email or by placing a prominent notice on our website. Your continued use of our services after changes are posted constitutes your acceptance of the new terms.

Termination

We reserve the right to terminate or suspend your access to our website or services at our sole discretion, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

11. General Legal

Governing Law: These terms are governed by and construed in accordance with the laws of the United States and the state in which Dublin Star Farm, LLC is headquartered, without regard to its conflict of law principles.Severability: If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the rest of the terms remain in full force and effect.Entire Agreement: These terms, along with our Privacy Policy and any specific service agreements for Creative Suite clients, constitute the entire agreement between you and Dublin Star Farm, LLC.Assignment: You may not assign or transfer your rights under these terms without our written consent. We may assign our rights and obligations without restriction.

12. Contact Information

We are always here to help. If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us:Email:dublinstarfarm@outlook.comWebsite: www.dublinstarfarm.com

We aim to respond to all inquiries within 2 to 3 business days.

13. Data Export and Deletion on Termination

If you are a Creative Suite client or a registered account holder, you have the right to your data when our relationship ends.

Upon the termination or cancellation of your account or service agreement, you will have a thirty (30) day window to request and export your data, including final creative assets, reports, and account information. We will provide this data in a standard, commercially readable format.

Once this 30-day export window expires, your data and assets will be permanently and irreversibly deleted from our active systems in accordance with our data retention policies and SOC 2 compliance standards, save for any data we are legally required to retain for tax or compliance purposes.